Turn Call Recordings into Operational Clarity
Turn Call Recordings into Operational Clarity
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We analyze real customer calls to extract intent, sentiment, compliance, and resolution — as structured data ops teams can trust.
Built for Indian call centers. Grounded in real calls.
Problem Solution
Problem Solution
Call centers don’t have a data problem.
Call centers don’t have a data problem.
They have a visibility problem.
They have a visibility problem.
Most operational issues hide inside conversations — not dashboards.
Sampling, assumptions, and manual QA delay action until problems escalate.
How It Works
How It Works
1. You share call recordings (file upload or recording URL)
1. You share call recordings (file upload or recording URL)
2. Calls are processed to extract:
2. Calls are processed to extract:
- Summary
- Summary
- Customer intent
- Customer intent
- Resolution status
- Resolution status
- Sentiment
- Sentiment
- Compliance signals
- Compliance signals
3. You receive structured JSON ready for ops, QA, or internal systems.
3. You receive structured JSON ready for ops, QA, or internal systems.
4.
4.
Who It's For
Who It's For
Exercitoo is built for teams that handle real call volume.
• Indian call centers & BPOs
• 30–150 agent teams
• Operations & QA leaders
• CX and customer support heads
Contact
Contact
Want to understand what your calls are really saying?
Email:
sunil@exercitoo.com
WhatsApp available for initial conversations.
9541573320
Designed by Exercitoo Registered @2024
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